Help Center

Are there any requirements when registering a .sa domain?

Standard requirements apply for the purchase and registration of domain names in Saudi Arabia. The purchase is available to individuals, legal entities and their legal representatives. An authorised representative or representative office in the country is required. There are also a number of restrictions due to current legislation, which can be clarified by our managers before ordering the service.

Why buy a domain or hosting in Saudi Arabia?

By buying an AlHosting hosting or domain in Saudi Arabia, you make it easier for yourself to connect with potential customers and clients. Websites hosted in the .sa zone are more trusted by the local population and are displayed in higher positions by the search engines. It is also a way of communicating the security of a website to customers.

How much can I buy an AlHosting Saudi Arabia domain?

At AlHosting, you can buy domain name in Saudi Arabia for between 1 year and 10 years. The standard domain is purchased for one year and renewed annually, but you can choose a more convenient option. Renewal documents must be submitted at least one month before the registration expires.

Which CMSes does AlHosting work with?

You can host your projects on different CMS in our hosting in Saudi Arabia. You can ask our managers for details and they will help you to choose an optimal package according to your requirements.

What is the difference between paid and free hosting?

There are two main differences between the paid hosting in Saudi Arabia and the free one:

  • High level of protection of your data from theft, DDoS attacks. 
  • A wide range of value-added services that not all organizations provide. In addition, we guarantee ongoing support to our customers and stay in touch with them at all times.

When you choose Saudi hosting you can count on fast connection speeds and fast access to your site.

What kind of projects can I host?

Hosting in Saudi Arabia from our company can be used to host websites of any focus and size as well as web applications and other content. In addition, our services can be used to organize internal document flow in your company if you do not have your own servers.

Are there any restrictions on registering a domain name in Saudi Arabia?

To buy a domain can individuals and legal entities for launching sites of any orientation - sales, services, tourism, etc. Possible restrictions may be related to violation of the law of the country.

How long does it take to renew the selected domain?

The standard term is 30-40 days, so it is advisable to apply in advance.

Is it possible to have a Trustee service in .sa?

This service is available if a short-term or temporary domain name registration is required. It is specified individually in each case.

Are there any requirements for the number and type of characters in a domain name?

There are a number of basic rules relevant to sites of different purposes, which must be met by registered domain names:

  • Be between 3 and 63 characters long.
  • Begin and end with a letter or number of the Latin alphabet - dashes, colons and other characters are not allowed.
  • There can be no spaces in the title.
  • Also, you cannot put a dash as the third character.

How long does it take to confirm domain name registration in Saudi Arabia?

As a standard, with a properly completed application, the review and approval period takes no more than 1 week.

How long can I register a domain in the .sa segment?

The duration of registration is measured in years - terms ranging from 1 year to 10 years. In the first case, you will need to reconfirm ownership of the selected site name each year and extend the period of its use.

Will the site be available after transfer?

No. It will not work for a short period of time. The exact timing will be discussed in advance.

Do I need any other information and data for domain transfer in Saudi Arabia?

It is good if you have backups of the site and all information from it. In case of difficulties, it will be easy to restore lost or damaged information.

The provider does not provide an EPP code. What can I do about it?

Contact the managers of AL Hosting. We will try to resolve this difficulty.

Can I transfer a domain in Saudi Arabia on my own? 

On your own transfer will require you to know the basics and intricacies of this procedure, during which various problems may arise. To cope with some of them will be difficult - it will lead to more difficulties with the site and domain. By entrusting the work of AL Hosting professionals, you can count on a competent and safe move your resource.

Is it possible to make changes to the site when transferring a domain?

No. Any changes you have made will not be saved and may cause problems with migration.

Do I really need SSL on my website?

In the past, it was acceptable for websites to not use an SSL, especially if it did not collect sensitive data from users. However, with today's lastest browser notifications, all websites are required to have an SSL (HTTPS), otherwise, the website will show as unsecured (not secure) in all major browsers like Google Chrome, Safari, Firefox, etc.

Why does my website need an SSL?

The main reason why SSL is used is to keep sensitive information sent across the Internet encrypted so that only the intended recipient can access it. Credit cards and personal data are two of the most notable types of sensitive data that need an SSL certificate. This also applies to contact forms on your website, booking forms, etc.

What is an SSL?

SSL Certificates are small data files that digitally bind a cryptographic key to an organization's details. When installed on a web server (or a web hosting account), it activates the padlock and the "https" protocol and allows secure connections from a web server to a browser.

How reliable is Al Hosting VPS?

We offer maximum reliability by automatically distributing your workloads across hypervisors. You will never be affected by any single point of failure.

Do you limit bandwidth or port speed?

We do not limit you on the actual amount of data that you transfer per GB. What we do is offer you a fixed port speed such as 2Mbps, 5Mbps, 10,25,50 or 100Mbps. The actual amount of traffic that you can transfer is defined by this port size. You can always upgrade to a larger plan.

What is the difference between Cloud VPS and Shared Hosting?

A website hosted on a shared hosting environment shares resources like RAM, DISK, and CPU along with other websites in the server. Whereas with VPS, you can easily upscale and almost unlimited ability to handle traffic spikes because of a virtualization layer with an upgradable CPU Core and RAM model.

What is VPS Hosting?

A virtual private server is a virtual machine sold as a service by an Internet hosting service.

Who will support my clients?

You will be the first point of contact for your customers. However you still get all the usual support from us and you can escalate issues that you are not comfortable solving.

Do you provide SSL for me and my client websites?

Yes we provide cPanel SSL for your server and you can also easily install it for your clients in just a few clicks.

What is Linux Reseller Hosting?

Linux Reseller Hosting allows you to host multiple websites & clients and allow them to manage their own accounts independently. Start your hosting business without maintaining your own servers.

Do you provide WHM access?

Yes we provide WHM access where you can manage your client accounts, create packages, and setup limits.

Will Cloudflare help me save server resources?

Cloudflare also block threats and limit abusive bots and crawlers from wasting your bandwidth and server resources.

Will Cloudflare increase my loading speed?

Cloudflare automatically optimize the delivery of your web pages so your visitors get the fastest page load times and best performance.

How does Cloudflare work?

Cloudflare protects and accelerates any website online. Once your website is a part of the Cloudflare community, its web traffic is routed through our intelligent global network.

What happens if my site gets infected?

With CodeGuard's daily snapshots, if your website gets attacked, you can restore to a previous uninfected version at any time.

Are the backups encrypted?

Yes, backups are stored encrypted using the AES-256 Encryption Standard.

Do you backup databases?

Yes, databases can be backed up also. Database backups are supported for MySQL and MSSQL databases.

Where are backups stored?

Backups are stored on Amazon Web Services Simple Storage System which provides market leading resiliance and redundancy for your backups.

What if I run out of storage?

Switching plans is easy! You can upgrade and increase your disk storage allowance in just a few simple clicks via our client area.

Why do I need CodeGuard?

CodeGuard provides an independent offsite backup solution for your website along with daily monitoring to ensure your website is online and malware free.

How does it work?

CodeGuard takes daily automated snapshots of your website. Using these snapshots, you can restore your entire site or a specific file to an earlier version at any time.

What is CodeGuard?

CodeGuard is a fully automated website backup service that gives you complete protection against data loss and malware.

Do I need to buy hosting and email hosting separately?

All the plans include webspace (web hosting) to publish your site. Some plans include email accounts. You can always upgrade to a more professional email plan if needed.

How do I get my site into search engines?

The website builder has smart SEO tools in place to make sure your content and metadata are well structured to be read and interpreted by popular search engines.

Can I add photos to my site?

Yes, you can mutiple premium photos to your site. You can upload your own photos or pick one from our premium stock images. The template & image library is constantly updated with new content so you will always find fresh inspiration for your next projects.

Will my site be mobile friendly (responsive)?

All our templates are auto optimized for all screen sizes and you can view a live preview of your website on multiple platforms before publishing it.

I have never designed a website, is this plan for me?

Our website builder can be used by anyone with basic web/internet skills. If you know how to use facebook/instagram then you will definitely know how to create & publish a website. The tool has been designed with beginners and intermediate people in mind.

Does WooCommerce Hosting include emails?

Yes, all our WooCommerce Hosting plan comes with email hosting which you can easily create and setup for to your computer and mobile phone.

How many WooCommerce websites can I host with WooCommerce Hosting?

We allow you to host 1 WooCommerce website for every plan, with the option to upgrade into another plan if the need arise.

How do I manage my WordPress files and Database?

With a very easy to use cPanel interface and WordPress Toolkit, you don't need to have technical knowledge to manage your website.

What is WooCommerce Hosting?

WooCommerce Hosting is a type of web hosting intended and optimized for WooCommerce websites. It has high capacity and server allocation compared to regular hosting services.

Can I use POP or IMAP connection?

Absolutely! Email Hosting allows you to use any of the two for your email setup and connection.

Do I need a domain name to use this service?

Yes, if you haven't already. We suggest getting a domain name now to be able to use this service.

What is Basic Email Hosting?

Email Hosting is a service provided by Al Hosting that allows you to easily create, setup, and use business email with your brand. This allows you to connect to any email software using POP or IMAP connection.

Who is SiteLock?

SiteLock is the global leader in website security. The company was founded in 2008 with a mission to protect every website on the internet. We currently protect over 12 million websites of all sizes around the world and are just getting started!

What is website security?

Comprehensive website security protects your website and web applications from harmful cyberthreats, like malware and vulnerabilities. Depending on your SiteLock website security package, you’ll receive daily website scans, automated malware removal and vulnerability patching, and a web application firewall to block harmful traffic from entering your site.

I have an SSL Certificate, why do I need this?

An SSL certificate is a great first step to a secure website. It decodes information passed between your site and its visitors to help prevent data theft. However, you still need to protect your site from defacement, theft or resources and other attacks.

Doesn’t my hosting provider protect my website?

It's a common misconception that hosting providers protect the websites they host. Your web host only protects the server your website is hosted on, not the website itself. Think of it like an apartment building: Property management takes responsibility for securing the building, but each tenant must lock the door to their own apartment.

How can I help prevent malware in the future?

Update your CMS (WordPress, Joomla, Drupal, etc.), themes and plugins on a regular basis. Outdated themes, plugins and CMS are one of the main reasons websites are hacked.

Clean your hosting account regularly to decrease the risk of vulnerabilities and exploits. You can clean your account by removing all old code, unused user and FTP accounts, and unused files and domains.

Never leave a backup of your website on the same server.

Frequently update your password to combine uppercase and lowercase letters, numbers and symbols.

Do I need website security?

When it comes to your security, no website is too small to hack. It’s always better to be proactive than reactive. Meaning, we highly recommend you secure your website before a compromise occurs.

How much email can I store?

Email Archiving includes 10GB of compressed email storage by default. If you need more storage, additional 10GB licenses can be added.

How long does it take to setup?

Setup is fast, automated and it will be up and running protecting your email in minutes.

What is Email Archiving?

Email is so important nowadays, with archiving email is securely stored, giving you extra confidence and peace of mind.

Can I recover messages that get blocked?

Yes, a comprehensive control panel with log-search, quarantine, and many other tools allows you to check the status of any email which passed through the system.

How does it work? Which Email Providers are Supported?

Email is routed through SpamExperts intelligent self-learning servers that will detect and block spam before it ever reaches you.

You can use SpamExperts on top of any email solution.

Does WordPress Hosting come with emails?

Yes, all our WordPress Hosting plan comes with email hosting which you can easily create and setup for to your computer and mobile phone.

How many WordPress websites can I host with WordPress Hosting?

Our WP Basic package allows you to have 1 WordPress website hosted but our WP Premium and WP Enterprise allows you to host multiple websites inside.

How do I manage my WordPress files and Database?

Our WordPress hosting plans come with a very easy to use cPanel for file, email, and database management.

Do you have a money-back guarantee?

Yes, Al Hosting have a 30-day money back guarantee for all web hosting plans, in the event that you are not satisfied with our service.

Can I upgrade in the future?

Absolutely! Al Hosting client interface allows you to easily upgrade or downgrade your subscription.

Does Linux Turbo Hosting come with emails?

Yes, all our Standard Hosting plan comes with email hosting which you can easily create and setup for to your computer and mobile phone.

How many websites can I host on Linux Turbo Hosting?

Our Startup package allows you to have 1 website hosted but our Growth and Business Plans allows you to host multiple websites inside.

How do I manage my website files with Linux Turbo Hosting?

All our hosting plans come with a very easy to use cPanel for file, email, and database management.

Do you have a money-back guarantee?

Yes, Al Hosting have a 30-day money back guarantee for all web hosting plans, in the event that you are not satisfied with our service.

Can I upgrade in the future?

Absolutely! Al Hosting client interface allows you to easily upgrade or downgrade your subscription.

Does Linux Standard Hosting come with emails?

Yes, all our Standard Hosting plan comes with email hosting which you can easily create and setup for to your computer and mobile phone.

How many websites can I host on Linux Standard Hosting?

Our Startup package allows you to have 1 website hosted but our Growth and Business Plans allows you to host multiple websites inside.

How do I manage my website files with Linux Standard Hosting?

All our hosting plans come with a very easy to use cPanel for file, email, and database management.

How does Gmail in Google Workspace differ from free Gmail?

Google Workspace ’s Gmail features include: custom business email @yourcompany, unlimited group email addresses, 99.9% guaranteed uptime, twice the storage of free Gmail, zero ads, 24/7 phone and email support, Google Workspace Sync for Microsoft Outlook, and more.

Can I migrate my existing email to Google Workspace?

Yes. Google Workspace migration tools are available for importing your old emails from legacy environments such as Microsoft®, IBM® Notes®, and other email systems.

What is the difference between G Suite and Google Workspace?

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

What’s included with Google Workspace (formerly G Suite)?

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

Which Google Workspace plan is right for my business?

We have a variety of plans that are designed to meet your unique business needs. To learn more about the various options, find a plan that fits your business needs on our plans and pricing page.

Do you offer email migration from another provider?

Yes, we are able to move all your mailbox and contact data from any other email solution. Please have a chat with our team so we can check the best solution for you.

Is Microsoft 365 reliable?

All Office services are available with a 99.9% uptime, financially backed, service guarantee. This service is used by banks, airlines & corporates around the world.

Does Microsoft 365 comes with email protection?

Most of our Microsoft 365 and Microsoft Exchange plans comes with email protection and encryption for your safety.

Can I use my own domain name for Microsoft 365?

You can add the domain name you own to Microsoft 365 to create domain-based email addresses.

What is Microsoft 365?

Microsoft 365 is an integrated experience of apps and services, designed to help you pursue your passion and grow your business. Get apps like Word, Excel, PowerPoint, and more, updated monthly with the latest features and security updates.

What is WordPress Hosting?

WordPress Hosting is a type of web hosting intended and optimized for WordPress websites. It is high-capacity compared to regular web hosting services.

What is Linux Turbo Hosting?

Linux hosting is a popular option for any personal or business website that is just getting started online. Turbo Hosting has higher capacity and performance compared to Standard Hosting.

What is Linux Standard Hosting?

Linux hosting is a popular option for any personal or business website that is just getting started online.

Are premium domain names worth it?

Premium domain names are worth it if you are serious about establishing your brand. It can be pricey but it solidify your brand and existence online, plus it increases client confidence.

How can I search if my website name is available?

Simply enter your desired domain name in the search box above and click the Search button to find out if you can register it and for how much. Our search tool will also let you know if other extensions or variations are available, such as domain.net or domain.org.

Can I also purchase Web Hosting with my website name?

Absolutely! You can easily order web hosting with your website name. If you need assistance, we are here 24/7.

Why are Premium domains expensive?

Premium domains ranges from $500 and above because these domains were previously registered and setup for sale on marketplaces. These ranges from name capitalization to dictionary word domains and most of them already have a great domain ranking because of its age.

What is the registration/expiry date of the .sa domain name?

The SaudiNIC whois service does not display the registration, renewal & expiry dates of the domain names. If you are the owner of the domain name, you can find out this data in the control panel of your domain name registrar (in your Al Hosting client area if your domain name is registered with us).

Do you offer Domain Privacy?

Yes we do! For only $5 a year, we will hide your personal information. This applies to all popular domain names, except .AE .QA and .SA

If I purchase a Premium domain name, will the renewal amount be the same?

The renewal amount after 1 year of premium domain names will go back to its original price which is almost 1000x lower than your purchase price.

What is the link for the .SA domain name WHOIS?

You can check the WHOIS information for your .SA Domain here https://secure.nic.sa/whois?lang=en

Can I purchase professional emails with my website name?

Yes you can easily bundle emails with your domain name. If you need assistance, we are here 24/7.

Is it guaranteed that the domain will be mine after purchase?

Yes. For as long as you meet the price that was asked by the seller.